bio
Glen Doss - Senior Web Manager
Web Strategy & Implementation - ICF International
I currently lead several Web projects for Federal Government agencies and manage a team of Web consultants. Our group was recently merged into the new ICF International Strategic Communications & Marketing Division (SCMD) which is now one of the largest (if not the largest) creative group in the Washington D.C. area.
I'm responsible for ongoing business development efforts to generate new revenue streams and leverage existing clients. This includes proposal development, business networking, sales engineering, and frequent product demonstrations and presentations for potential clients. I Provide leadership and management of staff resource allocation, planning, and budgeting. I manage client accounts and relationships to ensure realistic expectations, confidence, effective communication, and overall project success.
My position combines the roles of project and product manager, account executive, and sales engineer. My role tends to vary by project, and at times I also end up serving as a lead designer, usability expert, accessibility advisor, information architect, focus group moderator, or proposal manager.
areas of expertise
Practices: Project Portfolio Management, Project Management, Product Management, Account Management, PMBOK, Requirements Analysis, Business Development, Sales Engineering, Proposal Management & Writing, Competitor Research & Analysis, User Interviews, Focus Group Moderation, Web Marketing, Web Advertising, Social Media Engagement and Analysis, Search Engine Optimization, Web Trending and Analytics, Web Design, User Experience, Information Architecture, Usability, Usability Testing, Accessibility, Section 508, Web Development, Open Source Software, Blogging, eLearning & Instructional Design, Happy Hour
Technology: Content Management Systems, Social Media Monitoring Software, CSS, DHTML, Dreamweaver, Drupal, Joomla, Wordpress, WordpressMu, Fireworks, Flash, HTML, JavaScript, MySQL, phpMyAdmin, Photoshop, PHP, SQL, Visio, Social Networking Software, Ning, Forum Software, Learning Management Systems.
certification
Certified Project Management Professional (PMP) - Project Management Institute
education
2002 MS, Towson University - Applied Information Technology
1999 MS, Salisbury University - Double major - Business Management, Information Systems
lacrosse
Lacrosse has been a huge part of my life for over 20 years. When choosing a college back around 94, playing lacrosse was a major factor in my decision. I am very thankful that I made the decision to attend Salisbury University and play lacrosse for the defending Division III National Champions. My team at Salisbury became like family. We were a team in every sense of the word. We lived together, hung out together, and won a National Championship together. Playing for a national championship in front of 18,000 people, on national television was a once in lifetime experience that I will cherish forever. I was a four year letterman, two year starter and member of the Capital Athletic Conference (CAC) All Conference Team.
My four years of playing for a highly competitive college team we're probably the single most influential force in defining my work ethic, team focus, and competitiveness. I continue to play in competitive post-collegiate men's leagues. Despite the constant bumps, bruises, and occasional more serious injuries, I continue to play pretty much because lacrosse is the only thing that keeps me in decent shape. The post game beers with friends are also a plus.
1996 - 1999 - Member of NCAA National Champion Team - Salisbury University
2000 - 2002 - Member American Lacrosse League Champion Team - Lax World
2003 - 2004 - Treasurer / Co-Manger Swamp Dawg Lacrosse Team - Division Champion
2005 - 2007 - President Heineken Lacrosse Team - Division Champion
2008 - 2009 - Member of Magerks Lacrosse Club Team - Division Champion
2000 - 2009 - Member of Maryland/Boyle Summer League Champion Team - 8 of 10 years
